Shipping policy
This policy applies to orders within the United States and is designed to clearly define our shipping procedures. By placing an order on our store, you confirm your acceptance of the following policies.
A. Shipping Costs
Shipping costs are calculated during the checkout process, ensuring you can review the exact amount before finalizing your purchase.
B. Transit, Handling & Order Cut-Off Time
- Transit Time: Shipments typically take 3 - 5 business days (Monday to Friday) to be delivered.
- Order Cut-Off Time: Orders must be placed by 5:00 PM Eastern Standard Time (New York).
- Order Handling Time: Allow 1 - 2 business days (Monday to Friday) for us to process your order.
C. Delivery Terms
We utilize UPS, USPS, or FedEx to deliver products to your doorstep.
D. Change of Address
Once an order is in transit, we are unable to change the delivery address. To request an address change, please contact us at support@careefit.shop within 24 hours of placing your order.
E. Cancellations
- Pre-Dispatch: You can cancel your order at any time before it is dispatched.
- Post-Dispatch: If an order has already been sent out, please refer to our refund policy for further instructions.
F. Parcels Damaged in Transit
- Rejection: If possible, reject the damaged parcel when the courier delivers it and contact our customer service immediately.
- Delivered Damaged: In case you were not present and received a damaged parcel, reach out to our customer service for guidance on the next steps.
G. Manufacturer Direct Shipping
For orders shipped via Manufacturer Direct Shipping, please note the following details:
- Shipping Method: We use standard economy ground services, and the carrier for each order may vary based on the manufacturer's default choice.
- Processing and Handling: Order processing and handling usually take 1 - 2 business days, though occasional delays may occur due to our reliance on manufacturers.
- Shipping Times: Delivery can take anywhere from 1 - 5 business days, depending on the manufacturer's facility location and your delivery destination.
- Tracking Information: You will receive tracking details via email once your order has been processed and dispatched, enabling you to monitor its status.
- Communication and Updates: We will promptly notify you of any unforeseen delays or issues related to your order's processing, handling, or shipping.
Please understand that Manufacturer Direct Shipping involves coordination with external partners, and while we strive for smooth fulfillment, some aspects are beyond our direct control. If you have any concerns, feel free to contact our customer service at support@careefit.shop.
H. International Orders
This policy mainly focuses on US orders. For international orders, additional terms such as customs duties, taxes, and shipping fees may apply. International customers are responsible for complying with their country's regulations and covering any applicable import charges.
I. Tracking Information
After your order is dispatched, you will receive an email with tracking information, allowing you to monitor the progress of your shipment. If you encounter any tracking issues or have questions about your order status, contact our customer service at support@careefit.shop.
J. Contact Information
For any shipping - related inquiries, order concerns, or questions about this policy, please contact our customer service team at support@careefit.shop. We are dedicated to providing prompt and helpful assistance to enhance your shopping experience.
By placing an order on our website, you confirm that you have read, understood, and agreed to these shipping policies. We reserve the right to update or modify these policies as needed, and any changes will be posted on this page.