Support Center

Need help with Symtrace? We're here to assist you with any questions or issues you might have. Choose from the support options below or browse our frequently asked questions.

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Live Chat

Chat with our support team in real-time for immediate assistance.

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Email Support

Send us a detailed message and we'll get back to you within 24 hours.

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Documentation

Browse our comprehensive guides and tutorials.

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Video Tutorials

Watch step-by-step video guides for common tasks.

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Frequently Asked Questions

How do I start streaming on Symtrace?

To start streaming, create an account, set up your profile, and use our streaming tools or connect your favorite streaming software like OBS. Our platform provides RTMP endpoints for easy setup.

How do subscriptions and donations work?

Viewers can support creators through monthly subscriptions with different tiers or one-time donations. All payments are processed securely through Stripe, and creators receive payouts weekly.

What are the system requirements for streaming?

You need a stable internet connection (minimum 5 Mbps upload), a computer with OBS or similar software, and optionally a webcam and microphone for the best streaming experience.

How do I customize my profile and stream settings?

Visit your profile page to update your bio, avatar, and streaming preferences. You can also configure subscription tiers and donation settings from your earnings dashboard.

What should I do if I'm experiencing technical issues?

First, check your internet connection and streaming software settings. If issues persist, contact our support team with details about the problem and any error messages you're seeing.

Community

Join our community of creators and viewers to share tips, get advice, and connect with others who are passionate about streaming.

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Discord Community

Join our Discord server for real-time discussions and community support.

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Creator Blog

Read the latest tips, updates, and success stories from our community.

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Note: I'm working on bringing all these features to live please HOLD.